Property management
Tenant Portal
Independent landlord platform — lease tracking, maintenance requests, and rent collection.
Operational visibility
Improved
Teams could act from one trusted source.
Manual work
Reduced
Less spreadsheet and copy-paste overhead.
Decision speed
Faster
Important decisions made with current data.
Project context
Built for real operational constraints
Independent landlord platform — lease tracking, maintenance requests, and rent collection.
Independent landlords track leases in file folders, maintenance requests via text, and rent payments across bank accounts — with no unified property view.
Client profile
Property management team with workflow complexity and cross-functional coordination needs.
Delivery timeline
Iterative implementation with continuous stakeholder feedback.
Stack
Product snapshot
The solution in action
The same lead image style used on the Work grid is carried here for a consistent premium visual narrative.
Overview
Primary screen showing day-to-day operating visibility.
The challenge
Independent landlords track leases in file folders, maintenance requests via text, and rent payments across bank accounts — with no unified property view.
The approach
A property management platform with lease timelines, maintenance request boards, and rent collection tracking tied to tenant portals.
Implementation details
- Mapped the current workflow and key bottlenecks.
- Designed the operating dashboard and team actions.
- Rolled out iteratively with real user feedback.
Business outcomes
- Maintenance requests tracked end-to-end
- Rent collection status visible per property
- Tax prep simplified with annual summaries
Mendocino County
39°18′N · 123°24′W
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