Government
Permit Path
Small-town permit routing — application tracking, inspections, and approval workflows.
Operational visibility
Improved
Teams could act from one trusted source.
Manual work
Reduced
Less spreadsheet and copy-paste overhead.
Decision speed
Faster
Important decisions made with current data.
Project context
Built for real operational constraints
Small-town permit routing — application tracking, inspections, and approval workflows.
Small town planning departments route permit applications via paper forms and interoffice mail — with no tracking visibility, inspection scheduling, or applicant status portal.
Client profile
Government team with workflow complexity and cross-functional coordination needs.
Delivery timeline
Iterative implementation with continuous stakeholder feedback.
Stack
Product snapshot
The solution in action
The same lead image style used on the Work grid is carried here for a consistent premium visual narrative.
Overview
Primary screen showing day-to-day operating visibility.
The challenge
Small town planning departments route permit applications via paper forms and interoffice mail — with no tracking visibility, inspection scheduling, or applicant status portal.
The approach
A permit management platform with application tracking, inspection scheduling, approval workflows, and a public-facing applicant status portal.
Implementation details
- Mapped the current workflow and key bottlenecks.
- Designed the operating dashboard and team actions.
- Rolled out iteratively with real user feedback.
Business outcomes
- Applicants see status without calling the office
- Inspection backlog visible to department head
- Approval routing automated between departments
Mendocino County
39°18′N · 123°24′W
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