Hospitality
InnSight
Small inn management — reservations, housekeeping, and guest requests in one dashboard.
Operational visibility
Improved
Teams could act from one trusted source.
Manual work
Reduced
Less spreadsheet and copy-paste overhead.
Decision speed
Faster
Important decisions made with current data.
Project context
Built for real operational constraints
Small inn management — reservations, housekeeping, and guest requests in one dashboard.
Innkeepers track reservations in books, housekeeping on clipboards, and guest requests via phone calls — with no unified daily operations view.
Client profile
Hospitality team with workflow complexity and cross-functional coordination needs.
Delivery timeline
Iterative implementation with continuous stakeholder feedback.
Stack
Product snapshot
The solution in action
The same lead image style used on the Work grid is carried here for a consistent premium visual narrative.
Overview
Primary screen showing day-to-day operating visibility.
The challenge
Innkeepers track reservations in books, housekeeping on clipboards, and guest requests via phone calls — with no unified daily operations view.
The approach
An inn management platform with a live reservation grid, housekeeping assignment board, and guest request tracking tied to room status.
Implementation details
- Mapped the current workflow and key bottlenecks.
- Designed the operating dashboard and team actions.
- Rolled out iteratively with real user feedback.
Business outcomes
- Housekeeping knows which rooms are ready
- Guest requests don't fall through cracks
- Owner sees occupancy and revenue daily
Mendocino County
39°18′N · 123°24′W
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